Last updated: 2025-09-23
GuardianRoute VPN (“we”, “us”, “our”) operates the website vpn-maximus.info and provides UK-focused virtual private network services. This Privacy Policy explains in clear terms how and why we process personal information when you visit our site, open an account or use our applications. By accessing or using the website and service, you confirm that you have read this document and agree to the practices described here. If you do not agree, please discontinue use of the site and apps.
Account data: When you sign up at vpn-maximus.info we collect an email address and a hashed password. We do not require your legal name or address to create a VPN account.
Billing data: If you purchase a paid plan, our payment partners handle card details. We only receive limited records such as transaction ID and status. We never store full card numbers on vpn-maximus.info.
Technical data: To run the service and defend against abuse we process device information (app version, OS, anonymised identifiers), connection timestamps (in seconds), and the UK server location you select. We do not log browsing content, DNS queries, traffic destination IPs or any activity that could identify what you do online.
Cookies: Our site at vpn-maximus.info uses necessary cookies to deliver core functions and optional analytics cookies to improve the product. You can control preferences in our Cookie banner or your browser settings. See the Cookie Policy for details.
We process data strictly for legitimate purposes: (i) to create and maintain your account, (ii) to provide and optimise the VPN, (iii) to handle payments and support, (iv) to prevent fraud and service abuse, and (v) to comply with legal obligations under UK law. We rely on legal bases such as contract necessity, legitimate interests in delivering a secure service and your consent where required for analytics cookies and marketing.
We do not sell personal data. Limited information may be shared with (a) payment processors, (b) customer support tools and (c) analytics providers, each bound by data processing agreements. Where required by law, we may disclose minimal data to competent UK authorities following a lawful request. As our core VPN network is designed without activity logs, we cannot provide content of communications or traffic destinations.
We use reputable vendors to operate vpn-maximus.info: secure payment gateways, email delivery services and optional analytics (e.g., Google Analytics with IP anonymisation and data retention limits). Advertising networks used for acquisition comply with Google Ads policies; we do not allow interest‑based ads within logged‑in product surfaces. Vendors are assessed for GDPR compliance and sign Standard Contractual Clauses where applicable.
Account and support data are hosted within the UK or EEA with strong encryption at rest and in transit. Access is restricted to trained personnel under role‑based controls and multi‑factor authentication. We keep data only for as long as necessary: account data for the life of the account; billing records for statutory retention periods; support tickets for up to 24 months unless you request earlier deletion.
Under GDPR you have the right to access, rectify, erase and port your data, as well as to object or restrict certain processing. For CCPA, California residents can request disclosure of categories collected, opt‑out of sale/sharing (we do not sell data) and request deletion. To exercise rights, email our team at admin@vpn-maximus.info from the address linked to your account. We will respond within one month, or 45 days for CCPA, unless complexity requires an extension.
Our service is not directed to children under 16. We do not knowingly collect data from minors. If you believe a child has provided personal information to vpn-maximus.info, please contact us and we will promptly delete it.
We may update this Privacy Policy to reflect product changes or legal requirements. When we make significant updates, we will adjust the “Last updated” date and, where appropriate, provide a prominent notice on vpn-maximus.info. Continued use of the site or apps after changes take effect means you accept the revised policy.
Questions about this policy or our data practices at vpn-maximus.info? Email admin@vpn-maximus.info. You may also write to our UK office listed on the Contact page.
By using this website you consent to this Privacy Policy.